What this policy covers
This policy explains what happens to information you provide when you use the Vectis website — including the Business Operations Assessment and any contact details you share with us. It does not cover information you share with us outside the website, such as in person, by phone, or through WhatsApp, which is handled according to the same principles below but is not automatically logged by this site.
Information we collect
When you complete the Business Operations Assessment, we ask for your name, business name, email address, and optionally a phone or WhatsApp number, along with your answers to the assessment questions. We do not collect this information unless you choose to submit it.
Like most websites, our hosting provider may automatically log basic technical information — such as browser type, general location, and pages visited — for security and performance purposes. We do not currently use third-party advertising trackers on this site.
How we use it
- To respond to your assessment submission and follow up about your business.
- To understand, in aggregate, what businesses are asking Vectis for help with.
- To keep the website secure and working correctly.
We do not sell your information to third parties, and we do not use it for purposes beyond responding to you and operating this website.
Who we share it with
We may use third-party services to operate this website and communicate with you — for example, cloud hosting providers and WhatsApp Business. These providers process information on our behalf and have their own privacy and security practices, which we do not control. We choose providers we consider reputable, but we cannot guarantee the practices of any third-party service.
Security
We take reasonable technical and organisational measures to protect the information you share with us. However, no method of transmission over the internet, and no method of electronic storage, is completely secure. We cannot guarantee absolute security, and we encourage you to avoid sharing highly sensitive information through the website's contact channels.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To do so, contact us using the details below. We will respond as promptly as we reasonably can.
Changes to this policy
We may update this policy from time to time as the website and our services change. The date at the top of this page reflects the most recent update.
Contact
If you have questions about this policy or how your information is handled, you can reach us via WhatsApp or through the Business Operations Assessment on the homepage.